Privacy policy and cookie policy
Data Protection Policy
This policy explains:
A. What types of personal data are collected by Agusto Su Ürünleri İthalat İhracat San. ve Tic. Ltd. Şti. through its online shopping platform, tmatpro.com,
B. How this personal data is stored,
C. With whom tmatpro.com may share personal data,
D. What rights users have regarding their personal data on tmatpro.com and how these rights can be exercised.
tmatpro.com (hereafter referred to as the “Website”) and Agusto Su Ürünleri İthalat İhracat San. ve Tic. Ltd. Şti. have established various privacy rights to protect the confidentiality of users and to ensure the highest level of security through the infrastructure in use.
To provide better service, some personal information (such as name, age, address, phone number, email, etc.) may be requested by the Website or the TmatPro App. Personal information includes any data that identifies and allows communication with the user, such as full name, identification, address, phone number, and email address. In order to register and place orders on the Website, users must provide both commercial/corporate and personal information. This data is processed for service provision, campaign management, personalized promotions, and invoice delivery.
All data processing activities on the Website comply with Law No. 6698 on the Protection of Personal Data. User data may be processed without explicit consent when necessary for the execution of a contract or fulfillment of legal obligations, in accordance with this law and the legitimate interests of the data controller.
IP ADDRESSES
Users’ IP addresses may be used to manage the Website, identify users, track shopping carts, and collect demographic data.
DATA SHARING
Information collected from users is never shared with third parties, used for any commercial purpose, or sold, unless the user has been informed or has given explicit instruction.
The Website may track and analyze user behavior and preferences through stored personal information and registration forms to offer a better and more personalized shopping experience. In certain cases, this data may be shared with business partners of the Website and Agusto Su Ürünleri İthalat İhracat San. ve Tic. Ltd. Şti.
USER INFORMATION
User information may only be disclosed to public authorities in compliance with official procedures and binding legal regulations.
Users can view, modify, and update all personal information entered during registration via their accounts. Keeping contact details and preferences accurate and up to date is the user’s responsibility.
PAYMENT SECURITY
Users are required to select a payment method to place orders via the Website. Regardless of the payment method, credit card details are not stored by the Website or Agusto Su Ürünleri İthalat İhracat San. ve Tic. Ltd. Şti. All payment transactions are carried out directly between the user’s device and the bank via secure systems.
Some personal or partial data may be shared with third parties, such as banks or shipping companies, strictly for the purpose of completing transactions or delivering products.
USE OF PERSONAL INFORMATION
Personal information may be used to design and provide services, improve content and advertisements, and manage customer communication through monitoring, data analysis, and research. It may also be shared with third parties during order processes or for sending critical updates like policy changes.
Non-personal data, which cannot be linked to any individual, such as order type, payment method, coupon usage, and device/browser details, may also be collected. This data can be shared or used for analytical and marketing purposes.
Usage data, such as visited pages, clicked links/buttons, and user preferences, may be gathered and analyzed for better service and experience optimization. This non-personal information may be used in advertising and marketing campaigns.
Personal data is stored for the duration permitted by law, unless a longer retention period is legally required or necessary.
COOKIE POLICY
The Website uses cookies and similar technologies in its online services, interactive applications, emails, and advertisements to offer better service, understand user behavior, and enhance user experience. Cookies remember personal information to facilitate future visits and make ordering easier. Users may disable or delete cookies from their devices at any time.
Cookies track user behavior and identify visited sections, allowing performance measurement of advertisements and searches. Agusto Su Ürünleri İthalat İhracat San. ve Tic. Ltd. Şti. may also use this data for marketing and advertising purposes.
THIRD-PARTY WEBSITES
The Website may contain links or references to third-party websites not operated by Agusto Su Ürünleri İthalat İhracat San. ve Tic. Ltd. Şti. If users interact with or share information with such third-party sites, different privacy policies may apply. The Website and Agusto Su Ürünleri İthalat İhracat San. ve Tic. Ltd. Şti. are not responsible for the content or obligations of these external sites.
USER RIGHTS UNDER LAW NO. 6698
Users, by registering on the Website, have the right to:
- Learn whether their personal data has been processed,
- Learn the purpose of processing and whether it has been used accordingly,
- Learn the domestic or international recipients of the data,
- Request corrections to incomplete or inaccurate personal data,
- Contact tmatpro@tmatpro.com for information or requests.